SM
Shahida M

1 reviews | Active since Aug 2019

19 Aug 2025, 22:54

Help with loop cancelation

I need help I have 2 loops and I would like my green loop pergig number: +***3 to be cancelled effective immediately as I would like order a different color please help with this

0
Replies (8)
Rain
Rain's reply20 Aug 2025, 08:16
Official
Hi Shahida

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
Rain
Rain's reply20 Aug 2025, 08:20
Official
Hi Shahida,

Kindly confirm if we may proceed with the cancellation request for your Green Loop Pergig number: +***3.

Thank you,
Rain
SM
Shahida M's update20 Aug 2025, 09:34
Reviewer Update
Yes you can proceed
Rain
Rain's reply20 Aug 2025, 09:50
Official
Hi Shahida,

We confirm that your Green Loop Pergig number +***3 has been successfully cancelled.

Regarding the device, our team will arrange collection from the following address:

235 Highfield Road, Korsten, Port Elizabeth, Eastern Cape, 6020

Please ensure that the device is ready for collection. Our team may contact you on *** to coordinate the pickup.

Thanks 
Rain
SM
Shahida M's update20 Aug 2025, 10:08
Reviewer Update
Thank you I would also like.my rain 101 pro to be canceled immediately as am takeing a different rain 101  product
Rain
Rain's reply20 Aug 2025, 10:34
Official
Noted, should we proceed with the immediate cancellation on your Rain101 pro?
SM
Shahida M's update20 Aug 2025, 10:36
Reviewer Update
Yes please proceed
Rain
Rain's reply20 Aug 2025, 10:45
Official
Hi Shahida,

Kindly note that, as requested, your Rain101 Pro service has been cancelled with immediate effect.

Regards,
Rain