BA
Bryan A
1 reviews | Active since Nov 2019
12 Sept 2025, 11:28
Help Request
Please can Tashlin give me a call again. Thanks, Bryan
Helpful (0)
Replies (8)0
Replies (8)
Rain's replyOfficial
12 Sept 2025, 11:44Hi Bryan
Please kindly provide us with the credentials (email address and contact number) linked to the rain account in question as the ones provided are not associated with a rain profile.
Regards,
rain.
Please kindly provide us with the credentials (email address and contact number) linked to the rain account in question as the ones provided are not associated with a rain profile.
Regards,
rain.
Best regards,
Rain's reply12 Sept 2025, 11:44
Official
Hi Bryan
Please kindly provide us with the credentials (email address and contact number) linked to the rain account in question as the ones provided are not associated with a rain profile.
Regards,
rain.
Please kindly provide us with the credentials (email address and contact number) linked to the rain account in question as the ones provided are not associated with a rain profile.
Regards,
rain.
Best regards,
BA
Bryan A's updateReviewer Update
12 Sept 2025, 11:47***
***
***
BA
Bryan A's update12 Sept 2025, 11:47
Reviewer Update
***
***
***
BA
Bryan A's updateReviewer Update
12 Sept 2025, 11:59Nothwold, Johannesburg
BA
Bryan A's update12 Sept 2025, 11:59
Reviewer Update
Nothwold, Johannesburg
Rain's replyOfficial
12 Sept 2025, 12:48Hi Bryan,
Thank you for taking my call.
Kindly ensure that your home device is placed near the closest window facing President Fouche Road. Then, unplug your router for 5 minutes and power it back on.
Regards,
Rain
Thank you for taking my call.
Kindly ensure that your home device is placed near the closest window facing President Fouche Road. Then, unplug your router for 5 minutes and power it back on.
Regards,
Rain
Best regards,
Rain's reply12 Sept 2025, 12:48
Official
Hi Bryan,
Thank you for taking my call.
Kindly ensure that your home device is placed near the closest window facing President Fouche Road. Then, unplug your router for 5 minutes and power it back on.
Regards,
Rain
Thank you for taking my call.
Kindly ensure that your home device is placed near the closest window facing President Fouche Road. Then, unplug your router for 5 minutes and power it back on.
Regards,
Rain
Best regards,
BA
Bryan A's updateReviewer Update
15 Sept 2025, 09:51Tashlin, it's Monday morning....been waiting to hear back since Friday
BA
Bryan A's update15 Sept 2025, 09:51
Reviewer Update
Tashlin, it's Monday morning....been waiting to hear back since Friday
Rain's replyOfficial
15 Sept 2025, 11:49Hi Bryan,
I have received feedback from our billing department that handles customers' data allocation as well. They confirmed that your data was allocated from their end.
Regards
Rain
I have received feedback from our billing department that handles customers' data allocation as well. They confirmed that your data was allocated from their end.
Regards
Rain
Best regards,
Rain's reply15 Sept 2025, 11:49
Official
Hi Bryan,
I have received feedback from our billing department that handles customers' data allocation as well. They confirmed that your data was allocated from their end.
Regards
Rain
I have received feedback from our billing department that handles customers' data allocation as well. They confirmed that your data was allocated from their end.
Regards
Rain
Best regards,
BA
Bryan A's updateReviewer Update
15 Sept 2025, 11:58Tashlin, it was not about the allocation. Your response is a concern and this is what I was alluding to in our teleconon Friday. I will not spend a cent buying data bundles from rain, that is the ulterior motive for my data disappearing which was my concern if you can remember, if you can't then please listen to our call on Friday which you also assured me of a call back
BA
Bryan A's update15 Sept 2025, 11:58
Reviewer Update
Tashlin, it was not about the allocation. Your response is a concern and this is what I was alluding to in our teleconon Friday. I will not spend a cent buying data bundles from rain, that is the ulterior motive for my data disappearing which was my concern if you can remember, if you can't then please listen to our call on Friday which you also assured me of a call back
Rain's replyOfficial
15 Sept 2025, 12:45Hi Bryan,
Thank you for your feedback. I understand your concern, and I sincerely apologize if my previous response came across as dismissive — that was not my intention. Please be assured that Rain does not deduct data to force bundle purchases. Data usage is recorded directly from your connection activity, and in this case, your data was consumed from your end and did not disappear.
Regards,
Rain
Thank you for your feedback. I understand your concern, and I sincerely apologize if my previous response came across as dismissive — that was not my intention. Please be assured that Rain does not deduct data to force bundle purchases. Data usage is recorded directly from your connection activity, and in this case, your data was consumed from your end and did not disappear.
Regards,
Rain
Best regards,
Rain's reply15 Sept 2025, 12:45
Official
Hi Bryan,
Thank you for your feedback. I understand your concern, and I sincerely apologize if my previous response came across as dismissive — that was not my intention. Please be assured that Rain does not deduct data to force bundle purchases. Data usage is recorded directly from your connection activity, and in this case, your data was consumed from your end and did not disappear.
Regards,
Rain
Thank you for your feedback. I understand your concern, and I sincerely apologize if my previous response came across as dismissive — that was not my intention. Please be assured that Rain does not deduct data to force bundle purchases. Data usage is recorded directly from your connection activity, and in this case, your data was consumed from your end and did not disappear.
Regards,
Rain
Best regards,