NE
Nashireen E

1 reviews | Active since Aug 2022

01 Jun 2026, 20:39

Help me with validation issue

I got a email saying you were unable to successfully validate my information. As a result, my order has been cancelled What can I do to fix this as i really want to get my product please help Me the Reference Number in email is ***8

0
Replies (2)
Rain
Rain's reply02 Jun 2026, 08:16
Official
Hi Nashireen,
 
Thank you for bringing your complaint to our attention. 

We will be in touch to further assist.
 
 Regards,

rain.
 

Best regards,

Rain
Rain's reply02 Jun 2026, 11:33
Official
 Hi Nashireen, Thank you for your review and for taking the time to reach out. After a thorough review of your account, we are unable to process a new order at this time. This decision is based on the billing history associated with your account, which does not meet the requirements for new service activation. We understand this may be disappointing, and we appreciate your understanding. Regards,
rain.

Best regards,