MN
Michelle N

1 reviews | Active since Jan 2019

09 May 2026, 13:04

HELP ME!!!!!😡😩

I need someone from RAIN to contact me and sort this mess cos I’m beyond frustrated and disappointed with the way they are handling my matter!

From the 15/04/2026 I have been trying to cancel a WiFi router/ plan I no longer use as I had upgraded to their other plan but till today they giving me the runaround.

I don’t know how many times the matter was said to be escalated and that some courier will come pick up the damn router, NOTHING!😩😩😩

I AM NOT GOING TO PAY FOR TWO WIFI PLANS IF THAT IS WHAT YOU THINKING OS GOING TO HAPPEN AND IM JYSF WAITING FOR U GUYS TO DEBIT MY ACCOUNT!!!

someone from that company please assist me immediately or someone give me a number of their governing body so I can escalate. I AM TIRED!!!!

0
Replies (2)
Rain
Rain's reply09 May 2026, 13:24
Official
Hi Michelle,

Thank you for taking our call.

We're happy everything is resolved.

Regards,
rain.
MN
Michelle N's update09 May 2026, 15:01
Reviewer Update
Thank u for the prompt response. I have been scheduled for the WiFi to be collected