MM
Mila M
1 reviews | Active since Dec 2021
04 May 2023, 18:29
Help Me
First few months, it’s good but 3 months down the line “Connected with no wifi” wth? Don’t even mention Billing.. unprofessional consultants telling me to make a double payment when I complain about not getting connected after paying!
Helpful (0)
Replies (11)0
Replies (11)Rain's replyOfficial
04 May 2023, 18:34Hi Mila
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply04 May 2023, 18:34
Official
Hi Mila
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
MM
Mila M's updateReviewer Update
04 May 2023, 18:53How? Cz when I log in it doesn’t say I’m outstanding.
Also I did not pay end of March or beginning of April because I was going goi Away for the whole month. I only paid recently cz I’m back home, I made an eft pmt using a click on your website as usual… wifi was back on till the beginning of May.
I’m assuming since I paid before the first I’ve been made to pay for April. The lady I spoke to said I have been using the wifi in April, how while I was home?? I’ve used it only from the 26th immediately after paying and In my mind I’m paying for The rest of May.
I just don’t understand how this works
Also I did not pay end of March or beginning of April because I was going goi Away for the whole month. I only paid recently cz I’m back home, I made an eft pmt using a click on your website as usual… wifi was back on till the beginning of May.
I’m assuming since I paid before the first I’ve been made to pay for April. The lady I spoke to said I have been using the wifi in April, how while I was home?? I’ve used it only from the 26th immediately after paying and In my mind I’m paying for The rest of May.
I just don’t understand how this works
MM
Mila M's update04 May 2023, 18:53
Reviewer Update
How? Cz when I log in it doesn’t say I’m outstanding.
Also I did not pay end of March or beginning of April because I was going goi Away for the whole month. I only paid recently cz I’m back home, I made an eft pmt using a click on your website as usual… wifi was back on till the beginning of May.
I’m assuming since I paid before the first I’ve been made to pay for April. The lady I spoke to said I have been using the wifi in April, how while I was home?? I’ve used it only from the 26th immediately after paying and In my mind I’m paying for The rest of May.
I just don’t understand how this works
Also I did not pay end of March or beginning of April because I was going goi Away for the whole month. I only paid recently cz I’m back home, I made an eft pmt using a click on your website as usual… wifi was back on till the beginning of May.
I’m assuming since I paid before the first I’ve been made to pay for April. The lady I spoke to said I have been using the wifi in April, how while I was home?? I’ve used it only from the 26th immediately after paying and In my mind I’m paying for The rest of May.
I just don’t understand how this works
MM
Mila M's updateReviewer Update
04 May 2023, 18:53So what happened to the payment I made on the 26th? Where did it go?
MM
Mila M's update04 May 2023, 18:53
Reviewer Update
So what happened to the payment I made on the 26th? Where did it go?
MM
Mila M's updateReviewer Update
04 May 2023, 18:55Do you want me to attach a POP to prove myself? And how am I due for April? This isn’t a contract you said when I signed up. How am I due for wifi I didn’t use? This just doesn’t add up
MM
Mila M's update04 May 2023, 18:55
Reviewer Update
Do you want me to attach a POP to prove myself? And how am I due for April? This isn’t a contract you said when I signed up. How am I due for wifi I didn’t use? This just doesn’t add up
MM
Mila M's updateReviewer Update
04 May 2023, 18:58All I’m saying I was NOT at home in April hence I did not pay, only got back on the 26th so I paid. You said I pay as I use. I didn’t use the wifi in April I was not at home. How am I owing for April?
MM
Mila M's update04 May 2023, 18:58
Reviewer Update
All I’m saying I was NOT at home in April hence I did not pay, only got back on the 26th so I paid. You said I pay as I use. I didn’t use the wifi in April I was not at home. How am I owing for April?
MM
Mila M's updateReviewer Update
04 May 2023, 18:58I’m in Pinelands Forest Drive Service Road Conradie park
MM
Mila M's update04 May 2023, 18:58
Reviewer Update
I’m in Pinelands Forest Drive Service Road Conradie park
MM
Mila M's updateReviewer Update
04 May 2023, 19:03Are you saying the pmt I made on the 26 April was for April even though I didn’t use it?
If that’s the case, what must I do now to be able to use the wifi?
If that’s the case, what must I do now to be able to use the wifi?
MM
Mila M's update04 May 2023, 19:03
Reviewer Update
Are you saying the pmt I made on the 26 April was for April even though I didn’t use it?
If that’s the case, what must I do now to be able to use the wifi?
If that’s the case, what must I do now to be able to use the wifi?
MM
Mila M's updateReviewer Update
04 May 2023, 19:14so what must I do now?
MM
Mila M's update04 May 2023, 19:14
Reviewer Update
so what must I do now?
MM
Mila M's updateReviewer Update
04 May 2023, 19:16What did the 499 paid on the 26th settle? And what months am I owing?
MM
Mila M's update04 May 2023, 19:16
Reviewer Update
What did the 499 paid on the 26th settle? And what months am I owing?
MM
Mila M's updateReviewer Update
04 May 2023, 19:19I was supposed to pay 1st of April for March, so the 499 paid end of April was for March right? Ok in April I needed no wifi, how am I owing April?
Ok don’t worry explaining, I need to use wifi now, I have half of the amount, how do I pay to use the wifi now?
How do I pay now for the wifi to be active now now?
Ok don’t worry explaining, I need to use wifi now, I have half of the amount, how do I pay to use the wifi now?
How do I pay now for the wifi to be active now now?
MM
Mila M's update04 May 2023, 19:19
Reviewer Update
I was supposed to pay 1st of April for March, so the 499 paid end of April was for March right? Ok in April I needed no wifi, how am I owing April?
Ok don’t worry explaining, I need to use wifi now, I have half of the amount, how do I pay to use the wifi now?
How do I pay now for the wifi to be active now now?
Ok don’t worry explaining, I need to use wifi now, I have half of the amount, how do I pay to use the wifi now?
How do I pay now for the wifi to be active now now?
MM
Mila M's updateReviewer Update
04 May 2023, 19:22I hear you, how do I pay the half I have to use the wife today?
I don’t have that link on the website saying “pay here”
I don’t have that link on the website saying “pay here”
MM
Mila M's update04 May 2023, 19:22
Reviewer Update
I hear you, how do I pay the half I have to use the wife today?
I don’t have that link on the website saying “pay here”
I don’t have that link on the website saying “pay here”
