Hellopeter
Share Your Experience
YM
YuSUF M

1 reviews | Active since Feb 2018

27 Nov 2023, 14:12

Help always on the way. But never gets there

Never sign up with rain. They expensive and over change for something I never signed up for. And the worst, you will never get hold of them. All they do is send email saying help is on the way. But help never gets there. So don't waste your time and your money. They will Rob you in day light

0
Replies (7)
Rain
Rain's reply27 Nov 2023, 15:08
Official
Hi

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you.

rain.
YM
YuSUF M's update27 Nov 2023, 15:19
Reviewer Update
That's all I been hearing. Help is on the way. Help is on the way. Still no help for days now
YM
YuSUF M's update27 Nov 2023, 15:39
Reviewer Update
But I never levelled up. No where in my app did it say that I levelled up. The ninth before you billed me correctly. I never made any changes and now I get a bill of 959. Which I never gave consent to
YM
YuSUF M's update27 Nov 2023, 15:41
Reviewer Update
So you prove to me and show me where I had a 100mbp line. Only the first month. Then I downgraded to 30mbp line the second month. And I haven't changed it . You billing me as you feel fit. I never levelled up again after I was ****** the first time by uiu
YM
YuSUF M's update27 Nov 2023, 16:43
Reviewer Update
I am waiting for proof. Or give me my refund of R400.
YM
YuSUF M's update27 Nov 2023, 16:44
Reviewer Update
I want my money back
YM
YuSUF M's update27 Nov 2023, 18:08
Reviewer Update
Again in September month you charged me 1487.00. Can you explain and tell me why. There is a massive problem with your system. And you need to investigate