Hello Peter is Rain's Customer Support Portal

Now that i have reached Rains customer support portal, as they only respond here, please can you help me resolve these outstanding tickets ***8 and ***0 Hint - THEY ARE THE SAME THING! I have to resort to hello Peter, because it's the only place you clowns respond, a person can load 100 tickets and you wont respond to any of then unless they are posted here! Really, your after sales service is **********.