NN
Nontobeko N

1 reviews | Active since Jan 2024

25 Mar 2024, 11:18

Headache service No Network Connection & Wrong Dates for Billing

I am fed up with Rain, I had the same network and wrong bill date issue with Rain last month and again this month. Now we don't have network! What is happening with Rain seriously...

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Replies (4)
Rain
Rain's reply25 Mar 2024, 11:19
Official
Hi Nontobeko Ndlovu

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

NN
Nontobeko N's update25 Mar 2024, 17:33
Reviewer Update
The 5G network is still not working and I was assisted by a rude consultant. How are we going to work seriously!
NN
Nontobeko N's update25 Mar 2024, 17:50
Reviewer Update
Towards the end of the month we have the same issues with your network. It's ridiculous and annoying. We work using these networks. Very disappointing
NN
Nontobeko N's update25 Mar 2024, 19:21
Reviewer Update
I've never chose a payment date of the 25th I had the same issue in Feb and was rectified. I don't know why now you keep on repeating the same issue saying it with confidence that I chose the 25th. I chose the 1st of each month since you don't have an option for the 27th. Nonsense am so ****ed off your service is Nonsense! You don't even read through my previous requests and complaints about the same issue. The router was connected back but the 5g was not reconnected Nonsense