CM
Conilias M

1 reviews | Active since May 2023

25 Jul 2024, 09:11

Having problems with router

I'm currently using rain wife it has been good but currently my route started switching off and on. on its own I called rain more than 5 times they're only sending me massages that help is on the way but nothing they don't call they don't communicate it's really tiring I need WiFi for my exams but eish

0
Replies (2)
Rain
Rain's reply25 Jul 2024, 09:20
Official
Hi Conilias,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Best regards,

Rain
Rain's reply25 Jul 2024, 10:47
Official
Hi Conilias,

Thank you for reaching out.

Upon checking the account, we do see that there an outstanding invoice. Once the invoice is settled, kindly revert to us so we can assist with a device swap.

Regards,
rain.

Best regards,