Hardly works

I am honestly frustrated with your service and the quality of your wifi. I have called multiple times regarding the issue I have with the WiFi connection, sometimes there’s internet, sometimes there isn’t any internet connection, at times it provides slow internet. I have called your contact call centre , I end up doing the same steps every time and it doesn’t help. I have had multiple reference numbers which were given to me and I was told a technician would call me but that hasn’t happened. I even went as far as going to get a router change, positioning my router at every corner of the house but it continues to fail yet without a fail the R589 will be debited at the first of every month.

References numbers given: #***8 #***6 #***0 #***2