ND
Nombuso D
1 reviews | Active since Mar 2019
30 Jan 2023, 08:47
Hard to contact RAIN
How do I get a hold of rain. I've been trying their call center with no luck. Internet works on all devices except my laptop. I can't use it for work and I can't get through to get help or cancel the service. What kind of mickey mouse business is this kanti?
Helpful (0)
Replies (13)0
Replies (13)
Rain's replyOfficial
30 Jan 2023, 09:03Hi Nombuso
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply30 Jan 2023, 09:03
Official
Hi Nombuso
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
ND
Nombuso D's updateReviewer Update
30 Jan 2023, 12:56Hi There,
It's my work laptop. I can't connect to my outlook emails and VPN. It says it cant reach the server. When I try go on chrome to google it says the page isnt working almost as if im not connected to wifi. Now on my phone and tv it works well but I mainly need it for work and if I cant get it to work on my pc then I'd have to cancel the service.
Thanks for the response, hope to hear from you soon.
It's my work laptop. I can't connect to my outlook emails and VPN. It says it cant reach the server. When I try go on chrome to google it says the page isnt working almost as if im not connected to wifi. Now on my phone and tv it works well but I mainly need it for work and if I cant get it to work on my pc then I'd have to cancel the service.
Thanks for the response, hope to hear from you soon.
ND
Nombuso D's update30 Jan 2023, 12:56
Reviewer Update
Hi There,
It's my work laptop. I can't connect to my outlook emails and VPN. It says it cant reach the server. When I try go on chrome to google it says the page isnt working almost as if im not connected to wifi. Now on my phone and tv it works well but I mainly need it for work and if I cant get it to work on my pc then I'd have to cancel the service.
Thanks for the response, hope to hear from you soon.
It's my work laptop. I can't connect to my outlook emails and VPN. It says it cant reach the server. When I try go on chrome to google it says the page isnt working almost as if im not connected to wifi. Now on my phone and tv it works well but I mainly need it for work and if I cant get it to work on my pc then I'd have to cancel the service.
Thanks for the response, hope to hear from you soon.
ND
Nombuso D's updateReviewer Update
30 Jan 2023, 13:09Yes, I am. I am currently working on Telkom as a back up. The aim is to move over to rain if I can get it to work.
ND
Nombuso D's update30 Jan 2023, 13:09
Reviewer Update
Yes, I am. I am currently working on Telkom as a back up. The aim is to move over to rain if I can get it to work.
ND
Nombuso D's updateReviewer Update
30 Jan 2023, 13:41Hi there,
I am not able to
I am not able to
ND
Nombuso D's update30 Jan 2023, 13:41
Reviewer Update
Hi there,
I am not able to
I am not able to
ND
Nombuso D's updateReviewer Update
30 Jan 2023, 13:59image.png 13.43 KB
ND
Nombuso D's update30 Jan 2023, 13:59
Reviewer Update
image.png 13.43 KB
ND
Nombuso D's updateReviewer Update
30 Jan 2023, 14:10Hi I sent you the error.
It is a company laptop and I cant connect to VPN while on RAIN, therefore the above was taken when vpn was off.
It is a company laptop and I cant connect to VPN while on RAIN, therefore the above was taken when vpn was off.
ND
Nombuso D's update30 Jan 2023, 14:10
Reviewer Update
Hi I sent you the error.
It is a company laptop and I cant connect to VPN while on RAIN, therefore the above was taken when vpn was off.
It is a company laptop and I cant connect to VPN while on RAIN, therefore the above was taken when vpn was off.
ND
Nombuso D's updateReviewer Update
30 Jan 2023, 14:24How can I cancel the service. That would be the next best alternative
ND
Nombuso D's update30 Jan 2023, 14:24
Reviewer Update
How can I cancel the service. That would be the next best alternative
ND
Nombuso D's updateReviewer Update
31 Jan 2023, 14:51Please can I have an immediate one. I just got debited R285??? Why because I was debited R409.55 monthly premium on the 25th.
ND
Nombuso D's update31 Jan 2023, 14:51
Reviewer Update
Please can I have an immediate one. I just got debited R285??? Why because I was debited R409.55 monthly premium on the 25th.
ND
Nombuso D's updateReviewer Update
31 Jan 2023, 14:52Why is it so hard to call you guys :'(
ND
Nombuso D's update31 Jan 2023, 14:52
Reviewer Update
Why is it so hard to call you guys :'(
ND
Nombuso D's updateReviewer Update
31 Jan 2023, 15:00Will I get my February premium back
ND
Nombuso D's update31 Jan 2023, 15:00
Reviewer Update
Will I get my February premium back
ND
Nombuso D's updateReviewer Update
01 Feb 2023, 16:47Address is Unit 24 Bohmer views, 56 Bohmer Road, New Germany, 3610
ND
Nombuso D's update01 Feb 2023, 16:47
Reviewer Update
Address is Unit 24 Bohmer views, 56 Bohmer Road, New Germany, 3610
ND
Nombuso D's updateReviewer Update
14 Feb 2023, 12:29Hi There,
The device has been collected from me. My reference number is rnc11901
Kindly advise when I can get my refund.
Thanks much
The device has been collected from me. My reference number is rnc11901
Kindly advise when I can get my refund.
Thanks much
ND
Nombuso D's update14 Feb 2023, 12:29
Reviewer Update
Hi There,
The device has been collected from me. My reference number is rnc11901
Kindly advise when I can get my refund.
Thanks much
The device has been collected from me. My reference number is rnc11901
Kindly advise when I can get my refund.
Thanks much
ND
Nombuso D's updateReviewer Update
14 Feb 2023, 12:58Thank you so much
ND
Nombuso D's update14 Feb 2023, 12:58
Reviewer Update
Thank you so much