nM
nndwammbi M

1 reviews | Active since Nov 2011

23 Jul 2025, 08:21

Harassment from RAIN

I had a Rain line for years, it was working fine but Rain has become very expensive and i had no choice but to cancel.

It is now third month, I have cancelled, they collected their router but now am experiencing harassment with endless calls that is insisting that i have an outstanding balance.

Funny part is that some agents when i tell them i have long cancelled they understand that the invoice was not supposed to be passed. Some say they do not see any cancellation and some insist that i need to pay the invoice

Dear Rain, The day i cancelled you did not invoice and an invoice that comes after a month is not supposed to be, I do not have money for you,

I need the calls to stop

You collected your router, but you claim i did not cancel? I am not going to pay for your mistakes, i cancelled hence you collected

Please stop the harassment

0
Replies (1)
Rain
Rain's reply23 Jul 2025, 08:42
Official
Hi Nndwammbi

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.