1 reviews | Active since May 2025
Harassment and Dispute with Rain Subscription
Harassment and Dispute with Rain Subscription*
I'm writing to report an urgent matter regarding my subscription with Rain. Despite cancelling my subscription, I've been subjected to harassment and inconsistent communication.
*Details:*
- I cancelled my subscription, and Rain sent a confirmation that it was cancelled, effective May 30th. - A courier was sent to collect a package, but it had already been collected. - Just 2 minutes before receiving a call from the courier, I received a call from Rain claiming I owe them money for June. - I'm being harassed with conflicting demands and communications.
*Request:*
- I request that Rain immediately stops all collection efforts and harassment. - I request a clear explanation for the conflicting information and demands. - I request that Rain deletes my personal data from their system, as per the Protection of Personal Information Act (POPIA).
*Supporting Documentation:*
- Cancellation confirmation from Rain - Correspondence with Rain's customer service - Hello Peter complaint (if applicable) - Details of courier collection
*Resolution:*
I hope we can resolve this matter urgently. If not, I'll be forced to escalate the issue to relevant authorities.
Sincerely, ***
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
