KM
Kopnot M

1 reviews | Active since Jun 2024

06 Jun 2024, 13:32

Harassed!!

when i took out a Wi-fi connection with rain the sales consultant , explained that the connection IT IS NOT A CONTACT however a month to month , and did not know that I am supposed to cancel if I don’t want the service no more , they however said that if i don’t pay there won’t be DATA to use , that was my understanding hence when I did not want to use their service i just stopped paying and they stopped providing the service , 4 months later I get an email from a third party company saying that I am owing rain , I acknowledged because they said I was suppose to cancel and the sales consultant did not mention, NOW I am saying the account and I keep getting extra amounts , different amounts, harassing me . I believe there is **** going on involving rain and their third-party company. Mind you rain did not even try to contact me , they just handed my personal details without my permission.

0
Replies (2)
Rain
Rain's reply06 Jun 2024, 13:46
Official
Hi Kopnot M.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
KM
Kopnot M's update19 Jun 2024, 12:55
Reviewer Update
Hello I am still waiting for a response this is BS IF YOU CANLL THIS A RESPONSE!!!!! Call me and solve it !! Y’al run away from responsibilities!!!!!!!