Had to sort out some billing queries that I’ve been calling rain about for months, only found out today that they gave me some credit after I had to call them

Had to sort out some billing queries that I’ve been calling rain about for months, only found out today that they gave me some credit after I had to call them. I spoke with Dumisani, we started off with both our chest heaved out but at the end of the call we were cool, thank you to him for his assistance and the other parts were beyond his control which I understood. I will give him his stars. To Rain as a whole, you guys need to be upfront with customers and practice TCF, and give us feedback when we are the ones who are constantly calling you.