Guess when RAIN will come to the party!

Item: Rain
Rating: 1
Author: Anzel G

Hi Rain,

So yesterday you delivered my new router, and collected the old one. Meaning I took the old router to work. Leaving my dependents without internet. Yesterday evening I plugged the new one in. Left a hallo Peter reply on my old review to get it connected. Guess, no response! I phoned Rain, and the support agent told me to wait it will connect by itself. This morning...guess again, still NO connection. Meaning I will have to leave my dependents without internet AGAIN. Just to add. 2nd day, no internet and who is paying.. final guess ME. This so soooo frustrating, I really hoped this time around Rain would come to the party.. no luck.

Helpful (0)

Replies (2)

Rain's replyOfficial

27 Aug 2026, 09:56

Hi Anzel,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your device query and will be in touch with you to assist further.

Thank you.
rain.

Rain's reply27 Aug 2026, 09:56

Official

Anzel G's updateReviewer Update

08 Sept 2026, 06:05

Good Morning Rain

Thank you for the the new router. However I have been struggling with connection - actually since I got the new router. I gave it a few days, as I thought it could be the tower. No luck. I have to use my cellular data as my dependents are on the wifi. This morning while solely on the wifi I got download speeds of only 7.71mbps and 0.11mbps download.

The previous times I could not even conduct a Speedtest.

So Im sitting the question again, I pay for a 30mbps line.. do you think that is fair?

Anzel G's update08 Sept 2026, 06:05

Reviewer Update