TM
Theodur M

1 reviews | Active since Feb 2021

13 Feb 2021, 21:09

Greedy *******s!

Rain is the worst internet provider on earth. The fist three months with them I didn’t have a hassle. The the SIM card couldn’t be read on any devise. Meanwhile they are deducting 470 in my account.

Did I mention that you cannot reverse their debut order? Yes, their debit order works like AEDO, you cannot reverse it and so is your bank. To stop them I had to deactivate my online shopping option.

Back to those ****** that is Rain: ps there is no direct contact for them other than email address which doesn’t really resolve your issue. I sent them 15 emails within the space of a week and still my issue hasn’t been resolved. I’m getting is that they have rebooted the sim on their side.

Finally when my device could read the sim, I could only use it for two hours during the day. Meanwhile the option I opted for was for unlimited. If you think Telekom is *******, wait until you switch to rain. At least with Telekom you will get a customer service.

As for a refund nonsense from rain, that’s a pure lie. Eventually when I requested for my refund I was sent from Pilar to post...and I never received it.

Greedy *******s!!!

0
Replies (1)
Rain
Rain's reply14 Feb 2021, 07:19
Official
Good morning Theodur

I trust you are well

I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa