Great Tech Assistance

I previously reported the bad wifi connection i received from Rain and within minutes the technical team got in touch to assist. As a person who is mostly at work, i did not attend to the instructions sent via email on the same day and they still called and emailed to follow-up so that they can be able to know how best to assist me. I had to do a speed test but unfortunately, the area i reside in will have to have an infrastructure upgrade(according to me) because even with moving the router to a different spot, the connection is still not satisfactory. The technicians service is the best.