LW
Lucinda W
1 reviews | Active since Jul 2022
10 Sept 2024, 19:51
Great service
Great service. Still waiting for feedback. Not even a complaint by ICASA changes the service received [file=27727_8ebcc706c238421c98c68f5de9fbd0b1__https://s3-eu-west-1.amazonaws.com/pslbs/lhc-files/b6a0-user-files/d86c7df4f8d82c446ad4baf81ccd4d72.jpeg?X-Amz-Content-Sha256=UNSIGNED-PAYLOADandX-Amz-Algorithm=AWS4-HMAC-SHA256andX-Amz-Credential=AKIA5DGWZC5MLFWEG3MCpercent2F***0percent2Feu-west-1percent2Fs3percent2Faws4_requestandX-Amz-Date=***0****142ZandX-Amz-SignedHeaders=hostandX-Amz-Expires=1200andX-Amz-Signature=***c74097d2cc48350cdd6d04ac30ec***aeb42529a4d2889 link=http://hellopeter.kobliat.com/dialog/download/27727]
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
10 Sept 2024, 20:35Hi Lucinda,
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
Rain's reply10 Sept 2024, 20:35
Official
Hi Lucinda,
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
LW
Lucinda W's updateReviewer Update
10 Sept 2024, 22:39Yes, I have been having issues with my account since April. I have lost free minutes and airtime on so many occasions due to the details and dates and explanations not updated and allocated correctly on Rains side. No apology from the person I dealt with that gave me the incorrect information and also no compensation or update if my issue has been resolved.
LW
Lucinda W's update10 Sept 2024, 22:39
Reviewer Update
Yes, I have been having issues with my account since April. I have lost free minutes and airtime on so many occasions due to the details and dates and explanations not updated and allocated correctly on Rains side. No apology from the person I dealt with that gave me the incorrect information and also no compensation or update if my issue has been resolved.
LW
Lucinda W's updateReviewer Update
18 Sept 2024, 17:54Hi, so sorry having an overful work schedule. Technician has assisted and my issues resolved thank you so much. How do I go about port forwarding?
LW
Lucinda W's update18 Sept 2024, 17:54
Reviewer Update
Hi, so sorry having an overful work schedule. Technician has assisted and my issues resolved thank you so much. How do I go about port forwarding?
LW
Lucinda W's updateReviewer Update
19 Sept 2024, 07:12No problem thank you.
LW
Lucinda W's update19 Sept 2024, 07:12
Reviewer Update
No problem thank you.