JP
John P

1 reviews | Active since Feb 2014

08 Jul 2024, 16:53

Great attention and feedback during the selling phase

Great attention and feedback during the selling phase. Router and SIM cards delivered on promised time. However the promised setup assistance and porting of my cell number never materialized. No response to my mail and the app no longer recognizes my mail or password, nor can I reset it. Most disappointing.

0
Replies (1)
Rain
Rain's reply08 Jul 2024, 16:57
Official
Hi John P

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.