Got charged twice for the same month because I changed my debit order date.

I got charged twice for the same month, tried to escalate the issue with Support to no avail. I only changed my debit order date from the 25th of the month to the 1st and they charged me twice. I emailed the proof of payments /debit order to Support but they ignored my issue. I always pay my subcription on time but this lack of support tempts me to try other internet providers.