Good day On the 22nd of December I was assisted by Sonwabiso at the Cape quarter green point office

Good day On the 22nd of December I was assisted by Sonwabiso at the Cape quarter green point office . I indicated that my debit order date must be on the 15th of each month. The billing department said the SIM cards needs to be activated then only they will change it . As we speak my WiFi has been disconnected. I went to the branch on the 27th and it was activated then boom disconnected. It’s disappointing to see the lack of service from the billing department as it’s December you are busy enjoying the festive season whilst the customers are being in convenienced. I will be bringing back your device and no longer continue with my subscription.