Good day I was so exhausted about the service I received from the sales department for Rain

Good day I was so exhausted about the service I received from the sales department for Rain. Only to expirience the rudeness I received from the logistics department, they called me around 8am asking if am available for delivery only to wait for the whole day, driver promising he will deliver around 3, now his hanging up my calls. He waited my whole day and for him not to even have a tendency to tell me am not going to make it is beyond. This is so disappointing.