TL
Turk L

1 reviews | Active since Nov 2019

10 Apr 2024, 11:17

Good bye Rain

I have been going through their reviews, they are indeed replying hence failing to reply their customer, I have been submitting a ticket for the past 2 weeks an they still haven't bothered to call. I have been with rain since 2020 an I'm rather disappointed. How does an increase of R39 jump from R599 to R795? I'm glad my card has expired!, no unwanted debit order! Time to get another provider that will be transparent.

0
Replies (2)
Rain
Rain's reply10 Apr 2024, 11:22
Official
Hi Turk Lyon,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
TL
Turk L's update10 Apr 2024, 14:10
Reviewer Update
I was out of town with no network , but I'm online now. You can call me at 5pm or tomorrow morning, 14:30 to 16:30 will be driving