MP
Mike P

1 reviews | Active since Oct 2022

04 Aug 2025, 13:55

Given Up on Rain 5G – Looking Elsewhere

My Rain 5G internet service goes down daily between 17h00–18h00 and only reconnects around 21h00–22h00, severely affecting my productivity. Despite multiple service calls, and replacements of both the router and SIM card, the issue persists. I’ve logged further complaints with no resolution or meaningful feedback. I’ve now given up and am actively looking for a more reliable service provider.

0
Replies (3)
Rain
Rain's reply04 Aug 2025, 15:16
Official
 Hi  Mike 
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
MP
Mike P's update16 Oct 2025, 13:48
Reviewer Update
Hi, this issue remains unresolved. I’ve stopped reporting it because nothing has changed. Please refer to the previous references below.
Reference Number: ***7
Reference Number: ***0
Reference Number: ***4
Reference Number: ***6
Reference Number: ***0
MP
Mike P's update16 Oct 2025, 13:50
Reviewer Update
My contact ***. ***