1 reviews | Active since Nov 2016

29 Jul 2023, 22:40

Given up!

Yes it's me again complaining about Rain's service again. Their service has been off since 21:30 tonight! And since you don't provide 24h support, and when you actually do we have to deal with some *********** muppet in India i am forced to make use of this platform to inform you and the rest using or looking at using your service what I think of it! Very quick to disconnect your service within the hour of payment being due but we have to put up with your intermittent service! When are you actually going to do something for your customers that this problem regularly plague? The price of satellite internet is definitely something to consider for us on the farms as it is hassle free!

0
Replies (4)
Rain
Rain's reply30 Jul 2023, 09:00
Official
Hi Jacques 

We're really sorry your rain experience hasn't been as good as you expected.  

We're going to get on this asap.  

Thank you.  rain 
's update30 Jul 2023, 09:21
Reviewer Update
This has gone way past a inconvenience! We have had yo fight massive bush fires and that all without communication! We have unfortunately lost a firefighter last night as we were unable to warn him. Your service cost a man his life!
's update30 Jul 2023, 16:37
Reviewer Update
Still NO service! Rain is shockingly **** at what they do. "We are working on it" is all you get yet there is nobody at the tower! Lies lies and more lies! Fed up is a understatement! Don't waste your time using their service as it will only cause frustration! It boggles my mind how they are still in business with all the bad reviews!
's update07 Aug 2023, 13:53
Reviewer Update
I am based on a farm on the corner of Falkirk rd and Bodley road Northern farm