MH
Mark H
1 reviews | Active since Aug 2020
29 Aug 2020, 07:36
Ghost Company
Since I've received my Rain sim card on the 25 August 2020 have I been trying to contact rain to complain about their bad coverage in my area. The download speeds is 45kb/s whereas I've been with telkom using the same internet device getting much better download speeds of up to 3-4 mb/s.
This to me is unacceptable and I thing we need to lodge a complaint with ICASA to resolve our issues. Rain to me is a ghost company where you don't have human contact with this establishment. I hope Mr. Roos will intervene to safe this company. I will be exposing this ghost company to the world in the political arena to get the response we deserve. Regards Mark
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Replies (1)0
Replies (1)Rain's replyOfficial
31 Aug 2020, 10:08Hi Mark H
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply31 Aug 2020, 10:08
Official
Hi Mark H
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
