1 reviews | Active since Jul 2017

16 Feb 2023, 11:05

Getting fed up with Rain

I made a promise to pay arrangement on January 31st for February. Rain is back at it again. I have yet AGAIN been suspended from internet because I haven't made payment, mid February guys?? I am only meant to payment on the 1st of every month. But honestly Rain... Do we have to go through this nonsense every month now??

0
Replies (6)
Rain
Rain's reply16 Feb 2023, 11:09
Official
Hi Lentswe.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
's update16 Feb 2023, 11:12
Reviewer Update
You thanked me through a message on My rain App for making successful payment on the POP on the 31st of Jan. Why guys? I lost a full day of work yesterday because of your shenanigans. Will I get reimbursed by your for losing a day of work?
's update16 Feb 2023, 11:16
Reviewer Update
Please change it to the 1st of every month.

Please note, I had made payment on December, a double debit happened which should've corrected whatever that was outstanding. Exactly which month do I allegedly owe?
's update16 Feb 2023, 14:08
Reviewer Update
Yes. I am comfortable with that. Please be so kind as to reconnect.

Please advise, how much I should pay on the 1st of March to be up to date?
's update16 Feb 2023, 14:16
Reviewer Update
Apologies, please make it for the 28th of February.
's update16 Feb 2023, 14:18
Reviewer Update
Please urgently advise if the reconnection had been done so I can reset the router and resume work