DVdW
Dean Van der Walt
1 reviews | Active since Nov 2018
20 Jun 2024, 11:03
Getting billed after cancelation
So I cancled my contract with Rain more than 2 months ago. Still Iam getting billed. Trying to get ahold of them but no replies on emails or no one awnsers on phone. They are USELESS when it comes to costomer care.. Ive asked them to collect the router but NOTHING..... looks like one's ure in you cant get out...... wont ever recomend this useless company
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
20 Jun 2024, 11:09Hi Dean V.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply20 Jun 2024, 11:09
Official
Hi Dean V.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
DVdW
Dean Van der Walt's updateReviewer Update
20 Jun 2024, 11:54Why cant i get a hold of any one but now you reply on a post for everyone to see???
DVdW
Dean Van der Walt's update20 Jun 2024, 11:54
Reviewer Update
Why cant i get a hold of any one but now you reply on a post for everyone to see???
Rain's replyOfficial
20 Jun 2024, 12:18Hi
Please note that the above was a private message please let us know if you need further assistance
Thank you,
rain.
Please note that the above was a private message please let us know if you need further assistance
Thank you,
rain.
Rain's reply20 Jun 2024, 12:18
Official
Hi
Please note that the above was a private message please let us know if you need further assistance
Thank you,
rain.
Please note that the above was a private message please let us know if you need further assistance
Thank you,
rain.
DVdW
Dean Van der Walt's updateReviewer Update
21 Jun 2024, 15:48Hi
Please note that we will be processing an immediate cancellation of your rain services and arranging the collection of the 5G router.
Once the router is collected we will process your refund.
Thank you,
Ok so still nothing has happened. Please cancel and come and collect the router. Full of promises and nothing happens
Please note that we will be processing an immediate cancellation of your rain services and arranging the collection of the 5G router.
Once the router is collected we will process your refund.
Thank you,
Ok so still nothing has happened. Please cancel and come and collect the router. Full of promises and nothing happens
DVdW
Dean Van der Walt's update21 Jun 2024, 15:48
Reviewer Update
Hi
Please note that we will be processing an immediate cancellation of your rain services and arranging the collection of the 5G router.
Once the router is collected we will process your refund.
Thank you,
Ok so still nothing has happened. Please cancel and come and collect the router. Full of promises and nothing happens
Please note that we will be processing an immediate cancellation of your rain services and arranging the collection of the 5G router.
Once the router is collected we will process your refund.
Thank you,
Ok so still nothing has happened. Please cancel and come and collect the router. Full of promises and nothing happens
DVdW
Dean Van der Walt's updateReviewer Update
19 Jul 2024, 17:32So when are you paying me. Its been four months now????
DVdW
Dean Van der Walt's update19 Jul 2024, 17:32
Reviewer Update
So when are you paying me. Its been four months now????