LW
Lindi W

1 reviews | Active since Aug 2013

29 Dec 2023, 14:36

Get your maths sorted. Call backs NEVER happen.

Wonga who called me was supposed to call me back... but obviously it is Rain.... it never happens. My termination date on the app is 1 January My termination date on my recorded calls are 1 January. And my internet was cut off yesterday after I paid my invoice for 1 December (invoiced on the 25th of November) but I paid it manually on the 27th of December, and a new invoice for 25 December but my invoice and payment date is the 1st!!!!!! I pay for what I use, nothing more.

0
Replies (4)
Rain
Rain's reply29 Dec 2023, 14:55
Official
Hi Lindi Weeks, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.
LW
Lindi W's update29 Dec 2023, 15:08
Reviewer Update
Perfect. And no further payments will be made. I will take the router back over the weekend. As I am going to get my new router now. Happy New Year!!!


LW
Lindi W's update29 Dec 2023, 18:33
Reviewer Update
Yes, I am extatic!

Thank you so much!!

All the best.
LW
Lindi W's update30 Dec 2023, 19:48
Reviewer Update
Please remove all my details such as my banking details and as soon as the router is there you can remove my ID number and address. Thnks!!