EJ
Ethan J

1 reviews | Active since Nov 2024

09 May 2025, 10:36

Get rid of CCD Couriers

My delivery was rescheduled 3 times because of some mysterious "delays". It's been 9 days since the day CCD Couriers received my order/package and then rescheduled to the 14th of May (14 days after receiving). Your couriers don't respect your clients' time, as I had to make use of my leave days to await delivery, just for your drivers not to show up and/or make zero contact concerning the delay.

CCD's customer care email address is basically defunct, and their agents are either deaf or ***********.

I cancelled my Rain order and I'm looking into alternative options as I greatly rely on having an internet connection at home for work purposes.

Please do better! Or at least make use of a courier service that can actually do their jobs - there's plenty of diligent companies out there who takes their duties seriously and are more courteous towards paying customers.

0
Replies (2)
Rain
Rain's reply09 May 2025, 11:49
Official
Hey Ethan J,

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.

Regards,
rain.
EJ
Ethan J's update09 May 2025, 12:04
Reviewer Update
Thanks. Your product would've greatly benefited me, seeing as I need the portability. But unless you make use of a different, more reliable courier service, it's not likely that I'll be making use of your services.