Get out of the RAIN!!!!

I completely understand why Rain has far more one-star reviews than any positive ones. Should you choose to sign up with them anyway, you will likely be back on Hellopeter writing your own one-star review. Be warned. We no longer needed the extra 5-G router service. We stopped the service and returned their router. We paid our bills in full. They then sent an email saying we hadn't returned the router. They have their router. We phoned and sorted things out. Or so we thought. Nope. They constantly send emails demanding that we return their router. And we always phone back, again and again. But no more! Today we received a threatening legal letter. What a stupid stupid stupid organization. My only recourse at this point is to file a claim against them for harassment. On the phone, they acknowledge that they HAVE their router! Their online service chat is NOT manned by a real person. AI just keeps repeating the same nonsense. Not helpful. I finally got an email address< support@ rain.co.za - but after sending an email to what you would think might be actual "support", I get this email back: "Thanks for reaching out. This mailbox is unattended" NO SUPPORT. NO HUMAN BEINGS. HOPELESS. We keep getting demanding email after email. How can a company that is so ***********ly run stay in business??? I hope they fold soon. Run away. Get out of the Rain!!!!!