1 reviews | Active since Sept 2016

30 Oct 2024, 10:15

GeforceNow

Rain cancelled my Geforce Now subscription and I have paid up my outstanding bill and after multiple times calling asking to reactivate my subscription none of their consultants have any clue what Geforce Now is, this is appalling and they never call back, can someone senior please help, here are all my reference numbers : #***9 , #***5, #***3

0
Replies (6)
Rain
Rain's reply30 Oct 2024, 11:24
Official
Hi Nolan M,

Thank you for bringing this to our attention,

We are looking into your query and will provide feedback soon.

Regards,
rain.
's update30 Oct 2024, 16:23
Reviewer Update
Please note the currently overdue by R160 has been paid,

Please reinstate my Geforce Now membership, I should not have to pay for a service I cannot use because of a failure on RAIN's end to reactivate me service.

Awaiting your response
's update30 Oct 2024, 17:16
Reviewer Update
Please refer to mail I sent,

There may be an issue with your website integration on My GeforceNow as The GeforceNow app keeps asking me to signup for a membership.
's update31 Oct 2024, 05:48
Reviewer Update
Please provide an update on this issue,
Please check my mail for more details.
's update31 Oct 2024, 10:13
Reviewer Update
Hi Rain,

Thank you for giving special attention to my query,
The issue has been resolved and have successfully logged into GeForce Now
Special thanks to Gary for keeping in touch with me throughout the whole process.

Regards
Rain
Rain's reply31 Oct 2024, 10:59
Official
Hi Nolan,

We are happy that your rain experience was a positive one.

Regards,
rain.