GATVOL OF RAIN!!!!

Just to put you in the picture here,about the worst service i have ever recieved from any entity in my life,being employed in the service industry for the last 32 yrs,i upgraded from 4g to 5g,instore in November 2023,cancelled my 4g instore. I then recieved a Bill for over R1000,queried that as the new cost is R595,they came with a story that it was a month in arrears,came end January,they charged me over R1000 again,this was corrected and i paid the R595,they then debit me around R1000 again end of March,i tried calling the "081" number,sat waiting for 13 min,did a call back request,on the 25th March REF ***8 a call back request on the 30th March REF ***0 another call back request 2nd April REF ***2 and another one on the 5th April REF ***8 due to the fact that they are having high call volumes!!! i call them again,and they telling me,that they had not cancelled the 4g on time,however this was done instore,NONE OF THE DATA ON THE 4G HAS EVER BEEN USED SINCE MY CHANGE OVER TO 5G,WHICH THEY HAVE RECORD OF AND WAS CONFIRMED TO ME,IM EFFING LIVID WITH THE LACK OF SERVICE FROM RAIN,Im at the point that its time to move to a new service provider,M-WEB,its taken me 11 days to get any assistance now i await their accounts dept to assist me,and that will take a week apparently,STAY AWAY-PAY A BIT MORE AND GET THE SERVICE YOU DESERVE OUT OF A PROVIDER looking to care for their clients,i have a 5th REF***9