Hellopeter
Share Your Experience
TA
Tania A

1 reviews | Active since Jun 2012

19 Mar 2024, 09:52

Gatvol!

I've had more days without internet connection than days with internet connection since joining Rain. Once again I'm left without internet connection. Please arrange for the courier to collect the router and cancel my account. And I'd like a refund please.

0
Replies (5)
Rain
Rain's reply19 Mar 2024, 10:37
Official
Hi Tania Andrews. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain. 

Rain
Rain's reply19 Mar 2024, 10:40
Official
Hi  
Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain
TA
Tania A's update19 Mar 2024, 11:14
Reviewer Update
It's pathetic that I have to resort to HelloPeter everytime to get your attention!
TA
Tania A's update27 Mar 2024, 17:30
Reviewer Update
The router was collected yesterday, I'd like my refund now thanks!
TA
Tania A's update30 Mar 2024, 11:31
Reviewer Update
I'm still waiting for feedback on my refund.