Full signal =Zero Internet 😡

I have been having internet problems since Sunday(30 Oct) afternoon. I didn’t think much of it cause I assumed it was because of the weather, only to have no internet on Monday and Tuesday. Logged in to My Rain to check and it confirmed my device was offline. Tried moving it around the house and still no internet. By Wednesday the red light was gone and the router showed connected but I haven’t had a stable network since.

Tried to call and nobody answered, log a call online which was followed by a few follow up emails but nobody has gotten back to me. As we speak I still don’t have a stable connection.

When will this issue be resolved or else rain can come collect their router and I’ll cancel cause this is honestly frustrating .

I don’t owe you guys anything.