Frustratingly Disappointing

Very disappointed .... We connected with Rain Nov 2021 , then moved to an area In Jan 2022 that does not have RAIN coverage so we could not use the service. We notified RAIN in January to suspend the account . It is now JUne 2022 and after 3 calls and many promises to cancel the contract and refund us the money , no one delivers on their promises but the money is deducted every month , on 1 June there was another deduction ...where will this end. We still can't use the service and won't be able to in the near future due to coverage issues