Frustrating Network Issues

I’m extremely disappointed with Rain’s service. It’s been 3 days now without any network, and I work from home — this is affecting me badly. I’ve had more than 5 reference numbers trying to get help, but nothing has been resolved. Every time I call, I’m told they’re “updating the system.” We live in town, and the signal should be 100%, but there’s no coverage at all. We even made a payment arrangement — paid half this month and committed to pay the rest next month, yet the network was never activated as agreed. I’m so frustrated. This is the worst experience ever!