PM
Pamela M

1 reviews | Active since Jul 2020

20 Jul 2020, 16:24

Frustrated with RAIN internet service Provider

I’ve been Trying to RICA my SIM card for activation but I’m just not winning. I bought a 4G last month had the same problems for weeks, ended up demanding a refund. Now I did it again this month and it’s still not working, worse I can’t send emails for help anymore nor is the contact support on your site working. This is frustrating!!

0
Replies (3)
Rain
Rain's reply20 Jul 2020, 16:51
Official
Hi Pamela

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards

PM
Pamela M's update20 Jul 2020, 21:52
Reviewer Update
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PM
Pamela M's update22 Jul 2020, 08:00
Reviewer Update
I’ve sent you my email address yet still no help in this matter. Yet still my account has been debited and I still find myself fighting to get helped. You guys have no contact no’s the contact support system on your website doesn’t seem to work. I have been trying that for weeks now. Better I just get a refund and go look for another WiFi service provider. Please find a way to contact me and REFUND me!!!