TM
Tumiso M

1 reviews | Active since Apr 2025

15 Apr 2025, 10:57

Frustrated! Utter BS

My initial relationship with rain was good and didn’t have any issues with them till I lost my job, I then had one of their call center agents call me, I asked they put my account on hold given that I no source of income at the moment, I was then asked if there’s a minimum amount I could pay, I told the agent there wasn’t because every cent mattered.

4 months into me still struggling to find a job, I got multiple calls about them not being able to debit from my account, I had to explain the same reason to different agents and yet I wasn’t assisted instead they kept trying to debit putting my account on a negative and at this point I’m annoyed.

For anyone trying to sign up with Rain, just know you’re simply making a deal with the devil.

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Replies (1)
Rain
Rain's reply15 Apr 2025, 11:47
Official
Hi Tumiso,

Thank you for bringing your billing query to our attention.

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.