Frustrated Rain user

I haven't had connection since Saturday with this Rain internet, and in the last week I have connection for only 3 days. When I call their contact centre I am given pre recorded responses by their customer agents. I have been running from pillar to post in the house searching for better connectivity spots as directed by their agents. But this has been fruitless... I am so frustrated and now have to incur more costs on buying data. It's school holidays, kids are home and frustrated by this. I am fed up with your service