FRUSTRATED CUSTOMER

I would like to say that this must be the worst service provider ever. I have been asking for the last 6 months to change my payment date. Have called numerous times, emailed, changed on my app. And still the frustration is REAL. How is it possible that they can still not get it right after all this time, and then they have the audacity to just suspend the connection when ive specifically told them to change the date a million times. The sad truth is they dont even return your calls or get back to you with an apology or even with a resolution.

I am still waiting for my issue to be addressed.