Frustrated as Rain didn’t cancel my subscription as asked.

I am so sick and tired of Rain calling me and sending messages to settle the arrears. And this goes back now over a year and months now. Last year I had called Rain in March 2022 asking them to cancel my subscription because it was last used in February 2022. They had arranged to cancel it and it was a woman specifically that I spoke to to cancel it which she said she would. Since then till now, we in July 2023 asking me to pay R2000 for something I had 1. asked for it to be canceled and 2. Rain tells me it was used until about April/May if I’m not mistaken, how would have it been used if I called in March for cancellation and it was last used in February 🤨, very confusing information from Rain. Nonetheless I keep explaining the same story several times everytime they call. I have been unemployed since March 2022, but still Rain keeps on, do they expect me to rob a bank for me to pay them on something I had asked to be canceled yet they continued debiting from my account. I was not going to right a review but after this mornings call from Rain I am now gatvol.