aK
akhona K

1 reviews | Active since Jul 2022

28 Dec 2025, 23:23

Frustrated and Angry customer

I have reached to a point where I am writing a review as clearly the stuff hired does not want to do their job or because they are tying to increase sales..

I am been requesting for months now to have my subscription cancelled and product picked and I have been told it done and the product called but until now nothing has been done but multiple debits being attempted on my card which gives a bad recording on my profile and being charged bank fees for something that I have been speaking to multiple agents about.

I wis this would be seen my the CEO and check my records and to I have been speaking to as they never did their jobs.

I will write reviews everyday until someone answers and the last time I paid for this subscription I could not use it cause the damn WiFi could not work kept buffering and disconnected , I am disappointing as to the level of ethic and work done by your agents for a big company which has a reputation..

I hope to get feedback and a way forward not forgetting getting my payment for the last subscription back I will let the other rest but I am not happy or pleased with this..

0
Replies (1)
Rain
Rain's reply29 Dec 2025, 08:09
Official
Hi Akhona,

 Thank you for bringing your query to our attention,

 We will be in touch to further assist.

 Regards,
 rain.