SS
Sarah S
1 reviews | Active since Sept 2020
28 Sept 2020, 18:13
FRUSTRATED!
Extremely frustrated.
Have had rain for over 4 months with no issue. Last week Monday all of a sudden There was no internet.
Been down ever since, we have rebooted, checked APN settings, tried moving it around, followed support instructions. Still nothing.
Why is it so hard for tech team to come out and check or contact us. How many tickets and calls are required before something gets done?
Disgusting.
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Replies (1)0
Replies (1)
Rain's replyOfficial
29 Sept 2020, 10:19Hi Sarah S
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Rain's reply29 Sept 2020, 10:19
Official
Hi Sarah S
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline