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Elmar D
1 reviews | Active since Jun 2025
18 May 2026, 21:02
***** from the poor!! Account debit no service be careful !!!!
Rain doesn’t follow through cancellation account still active since Feb tickets are logged calls made and account being debited they make it impossible for cancellation
Helpful (0)
Replies (10)0
Replies (10)ED
we're here to help
Customer unable to cancel services via rainGO or rain.co.za. Requests cancellation and device collection. Payments made on 26th, disputes February charge as no service used in January. Please assist with cancellation and device collection process.
Reference Number: ***0 my account still being debit dispute this cancellation in FEB they run up a bill making it impossible for a cancellation!!!!!
Elmar D's updateReviewer Update
18 May 2026, 21:03we're here to help
Customer unable to cancel services via rainGO or rain.co.za. Requests cancellation and device collection. Payments made on 26th, disputes February charge as no service used in January. Please assist with cancellation and device collection process.
Reference Number: ***0 my account still being debit dispute this cancellation in FEB they run up a bill making it impossible for a cancellation!!!!!
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Elmar D's update18 May 2026, 21:03
Reviewer Update
we're here to help
Customer unable to cancel services via rainGO or rain.co.za. Requests cancellation and device collection. Payments made on 26th, disputes February charge as no service used in January. Please assist with cancellation and device collection process.
Reference Number: ***0 my account still being debit dispute this cancellation in FEB they run up a bill making it impossible for a cancellation!!!!!
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Elmar D's updateReviewer Update
18 May 2026, 21:04Rain is poor quality they still cannot assist me with a cancellation it’s been months they say they escalate but it’s been 3 months later making it impossible for a cancellation while they run up a bill for services not used
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Elmar D's update18 May 2026, 21:04
Reviewer Update
Rain is poor quality they still cannot assist me with a cancellation it’s been months they say they escalate but it’s been 3 months later making it impossible for a cancellation while they run up a bill for services not used
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Elmar D's updateReviewer Update
18 May 2026, 21:06Money making **** poor connection!!! And then you can’t cancel they ask over and over again the AI agent says I will escalate but nobody returns the calls they debit my account twice in April 2026 ****mers they don’t want you to cancel I am about to break the device
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Elmar D's update18 May 2026, 21:06
Reviewer Update
Money making **** poor connection!!! And then you can’t cancel they ask over and over again the AI agent says I will escalate but nobody returns the calls they debit my account twice in April 2026 ****mers they don’t want you to cancel I am about to break the device
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Elmar D's updateReviewer Update
18 May 2026, 21:06I wouldn’t recommended rain to anyone!!!!!!
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Elmar D's update18 May 2026, 21:06
Reviewer Update
I wouldn’t recommended rain to anyone!!!!!!
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Elmar D's updateReviewer Update
18 May 2026, 21:07Rain is poor and very bad I am considering legal action
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Elmar D's update18 May 2026, 21:07
Reviewer Update
Rain is poor and very bad I am considering legal action
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Elmar D's updateReviewer Update
18 May 2026, 21:07Don’t use rain cancellations is impossible against your right they don’t follow through and keep debuting your account it’s been since Feb
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Elmar D's update18 May 2026, 21:07
Reviewer Update
Don’t use rain cancellations is impossible against your right they don’t follow through and keep debuting your account it’s been since Feb
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Elmar D's updateReviewer Update
18 May 2026, 21:08They come to rob and take your money and you cannot cancel line is billed even if I unplugged they never follow through deactivating lines be aware
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Elmar D's update18 May 2026, 21:08
Reviewer Update
They come to rob and take your money and you cannot cancel line is billed even if I unplugged they never follow through deactivating lines be aware
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Elmar D's updateReviewer Update
18 May 2026, 21:12Bad company bad connection and take money not following through cancellations even though I have it on email
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Elmar D's update18 May 2026, 21:12
Reviewer Update
Bad company bad connection and take money not following through cancellations even though I have it on email
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Elmar D's updateReviewer Update
18 May 2026, 21:15Rain fails everytime bad connnection unhappy customer and many more
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Elmar D's update18 May 2026, 21:15
Reviewer Update
Rain fails everytime bad connnection unhappy customer and many more
Rain's replyOfficial
19 May 2026, 08:04Hi Elmar,
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your cancellation query and will reach out with an update.
Regards,
rain.
rain.
Rain's reply19 May 2026, 08:04
Official
Hi Elmar,
Thank you for bringing this to our attention. We're sorry to hear this has been your experience.
We’re looking into your cancellation query and will reach out with an update.
Regards,
rain.
rain.
