oM
octavia M

1 reviews | Active since Jul 2021

29 May 2025, 15:09

FROM RAIN TO TEARS

This company really did me wrong my brother asked me to do a payment to them from my account as he was struggling with his bank to do a payment I did the payment for him from my card and it went through my brother than lost his job and stopped paying them in January and the wifi was off since the day he stopped payng them yesterday all of a sudden they deducted double the amount from my account with out any arrangements made with my brother or my approval to deduct from my account im really upset as the money was deducted from my account and they just told me there is nothing they cant do im not able to get my money back I am still waiting for them to get back to me with a reply

0
Replies (1)
Rain
Rain's reply29 May 2025, 15:15
Official
Hi Octavia,

Thank you for reaching out. We're sorry that your experience with rain hasn't met your expectations. Please note that we will review your query and provide feedback.

Regards,
Rain