BU
Bongani U
1 reviews | Active since Mar 2024
28 Mar 2024, 09:22
**** FROM RAIN
Like many others I have been ****med by rain with 3 months debit order. that was unauthorized especially since I do not have any contract or using any products from Rain. Standard bank is aware of this and cannot protect its clients still as they seem to be working together in this syndicate. Please be very careful. They will promise you refunds and not process it.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
28 Mar 2024, 09:26Hi Bongani Ubisi.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Best regards,
Rain's reply28 Mar 2024, 09:26
Official
Hi Bongani Ubisi.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Best regards,
BU
Bongani U's updateReviewer Update
03 Apr 2024, 13:35What is ASAP because even today I have never been assisted so theres no need for you to make empty promises you are ****mers period
BU
Bongani U's update03 Apr 2024, 13:35
Reviewer Update
What is ASAP because even today I have never been assisted so theres no need for you to make empty promises you are ****mers period
Rain's replyOfficial
03 Apr 2024, 14:00Hi Bongani Ubisi,
Thank you for reaching out, and apologies on the delayed response.
Upon checking your account, we have found that a refund of R788.74 was processed on 2024-03-06 for two invoices with zero usage respectively. The refund should have reflected on your bank statement after 10 days of issuance.
Regards,
rain
Thank you for reaching out, and apologies on the delayed response.
Upon checking your account, we have found that a refund of R788.74 was processed on 2024-03-06 for two invoices with zero usage respectively. The refund should have reflected on your bank statement after 10 days of issuance.
Regards,
rain
Best regards,
Rain's reply03 Apr 2024, 14:00
Official
Hi Bongani Ubisi,
Thank you for reaching out, and apologies on the delayed response.
Upon checking your account, we have found that a refund of R788.74 was processed on 2024-03-06 for two invoices with zero usage respectively. The refund should have reflected on your bank statement after 10 days of issuance.
Regards,
rain
Thank you for reaching out, and apologies on the delayed response.
Upon checking your account, we have found that a refund of R788.74 was processed on 2024-03-06 for two invoices with zero usage respectively. The refund should have reflected on your bank statement after 10 days of issuance.
Regards,
rain
Best regards,
BU
Bongani U's updateReviewer Update
03 Apr 2024, 14:12but it has never reflected, and its almost a month now. That's why I am saying three's no help at all. I have been promised this will be resolved on more than 10 logged calls.
BU
Bongani U's update03 Apr 2024, 14:12
Reviewer Update
but it has never reflected, and its almost a month now. That's why I am saying three's no help at all. I have been promised this will be resolved on more than 10 logged calls.
Rain's replyOfficial
03 Apr 2024, 15:30Hi Bongani Ubisi,
We are sorry to hear that, we have passed the matter on to the relevant team for investigation and further assistance. Feedback will be provided once available.
Regards,
rain.
We are sorry to hear that, we have passed the matter on to the relevant team for investigation and further assistance. Feedback will be provided once available.
Regards,
rain.
Best regards,
Rain's reply03 Apr 2024, 15:30
Official
Hi Bongani Ubisi,
We are sorry to hear that, we have passed the matter on to the relevant team for investigation and further assistance. Feedback will be provided once available.
Regards,
rain.
We are sorry to hear that, we have passed the matter on to the relevant team for investigation and further assistance. Feedback will be provided once available.
Regards,
rain.
Best regards,