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Clinton N

1 reviews | Active since Jun 2013

01 Jul 2021, 13:46

FROM GOOD, RIGHT BACK TO UTTER *******

Just when I thought my Data troubles with RAIN was sorted... I got the 4G service, which is an absolute *******. RAIN was nice enough to bumb me up to 5G for the same price as 4G, sent me the router and sim and all was well with the world!! GREAT RAIN!!

BUT NO, now I get billed Double the amount I agreed to because these idiots did not cancel the 4G sim and making me pay for both the 5G and the useless 4G that I did not use... these guys are now just plain ******* man, you can't just take my money!!! I refuse to be ****** from!!!

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Replies (5)
CN
Clinton N's update01 Jul 2021, 14:01
Reviewer Update
I did not budget to PAY R1000 this month for internet I had no use of, I want my money back!! I will lay a case of ***** for the balance of my ****** funds, pay it back!!
CN
Clinton N's update01 Jul 2021, 14:21
Reviewer Update
Not the point, you should have cancelled it, I was told that I would be paying for the 5G sim in place of the 4G Sim, not be double charged!! You **** and stole my cash!
CN
Clinton N's update01 Jul 2021, 14:22
Reviewer Update
Go listen to your recording, please also send me a copy of the recording ASAP!!
CN
Clinton N's update08 Jul 2021, 12:29
Reviewer Update
I HAVE NOT GOTTEN MY MONEY BACK, WHEN WILL I GET MY MONEY BACK???
CN
Clinton N's update27 Jul 2021, 11:58
Reviewer Update
I have received a reply from your support desk and they have agreed to compensate me by not billing me for August 2021.

Portia Maimane (rain CeC)11 Jul 2021, 12:47 SAST

Good Day Clinton

Thank you for contacting rain

kindly be advised sorry for the late response please be advised that will credit the Rain account with the amount of R479 in the Rain account will reflect in the next invoice will only pay the difference sorry for the late response.

If there is anything else I can assist you with billing, please do not hesitate to contact me

Thanks, Rain