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cindivanrooyen C

1 reviews | Active since Apr 2017

26 Aug 2020, 14:41

From a HAPPY customer to VERY UNHAPPY

I used to be a very very happy customer up to about a month ago. I used to get speeds up to 50mb/s suddenly the last few weeks it drops to the point where I don't even see 10mb/s Please fix this it was fine before

0
Replies (2)
Rain
Rain's reply26 Aug 2020, 14:48
Official

Hi  Cindi D. Liebenberg

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Yeoline

cC
cindivanrooyen C's update27 Aug 2020, 14:26
Reviewer Update
It has been almost 24 hours, no contact and no improvement...